At Ex' De Rue, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information when you visit our website or make a purchase.
1. Information We Collect
-
Personal Information:
When you interact with our website (www.exderue.com) or place an order, we may collect personal details such as your name, email address, phone number, shipping and billing addresses, and payment information. -
Usage Data:
We automatically collect certain data when you visit our website, including your IP address, browser type, device information, and browsing activity (pages visited, time spent on pages, etc.). This information helps us understand user behavior and improve our services. -
Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and for marketing purposes. You can control the use of cookies through your browser settings.
2. How We Use Your Information
-
Order Processing and Fulfillment:
Personal information is used to process and deliver your orders, send order confirmations, and notify you about the status of your purchase. -
Communication:
We use your contact details to communicate with you regarding your order, answer your inquiries, and provide updates or promotional offers (with your consent where required). -
Website Improvement:
Usage data and feedback help us optimize our website’s functionality and content. -
Legal Compliance:
We may use your information to comply with legal obligations and enforce our Terms of Service.
3. Sharing Your Information
-
Third-Party Service Providers:
We may share your personal information with trusted third-party providers such as payment processors and shipping partners (e.g., Yurtiçi Kargo) solely to complete your transactions and manage delivery. -
Legal Requirements:
Your information may be disclosed if required by law or in response to a valid legal request, such as a court order.
4. Data Security
We implement a variety of security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite these safeguards, no data transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
-
Access, correct, update, or delete your personal information.
-
Withdraw consent to the processing of your personal data (which may affect your ability to use some services).
-
Request a copy of your personal data in a portable format.
To exercise these rights, please contact us at sales@exderue.com.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements. When your information is no longer needed, it will be securely deleted or anonymized.
7. International Data Transfers
If you are accessing our services from outside Turkey, please be aware that your information may be transferred to and processed in Turkey where data protection measures are in place. Your continued use of our services signifies your acceptance of this transfer.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. The updated version will be indicated by an updated "Effective Date" and will be published on our website. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
-
Trade Name: EX' DE RUE
-
Email: sales@exderue.com
-
Physical Address: Vezirçiftliği Mah. Yeni Gölcük Yolu, 41140 Başiskele / Kocaeli, Turkey
-
Tax Number: 9540938990
